Frequently Asked Questions

  • We take clients on a rolling basis so we will get started on your project as soon as we can! Start by filling out the contact form and we’ll be in touch to set up your free consultation call.

  • All of our projects are tailored to fit your specific needs, so the timeline and turnaround time vary depending on project scope as well as client response time. At the start of your project, we will give you a timeline overview. We always aim to get projects done in an efficient and timely manner without sacrificing quality, and we promise to return all emails within 48 hours or less. If you have a specific deadline you are working with, just let us know and we will do our best to accommodate!

  • We know how expensive it is to start a business—trust us! We are always open to a conversation about what may best suit your needs and budget.

  • We work as a team on all projects! Ali is the one behind the design, and Rachel is the one behind the brand messaging. Together we have worked with hundreds of small businesses and solopreneurs to go from a mere idea to a full-blown brand. Trust us when we say we know what it takes to successfully dream up and launch and effective and striking brand. Learn more about Ali and Rachel on our About page.

  • Almost all communication with our clients is done via email, Zoom, or phone, so just let us know what your preferred method of communication is! We promise to respond to your emails within 1-2 business days.

  • We use Squarespace as our preferred website platform. Squarespace is very user-friendly, so once we build and launch your site, we will train you how to own and manage it!

  • Absolutely! We will just need your login information for your domain provider so we can connect it when we’re ready to go live!

  • If you’re not head-over-heels in love with one of our semi-custom logos, we would love to create a custom logo for you! Just head over to the Services page to get started.

  • Yes, absolutely! In fact, the workbook is designed to help you go from having a mere idea to having a solid foundation for your brand.

  • We’d love to! We recommend signing up for a Brand Audit, where we'll determine your brand strengths and weaknesses, identify any inconsistencies in your brand, and uncover opportunities for improvement.

  • Yes! Head over to our Services page to learn more about our custom design and copywriting services.

  • Yes! We love a brand refresh. Whether you need a fresh logo, updated brand messaging, or an new website, we got you! Head to our contact us and we’ll get you taken care of.